Shipping policy
Shipping Policy
Last updated: July 2026
Hi! I'm Melly, and I handle everything in my shop myself — including packing and shipping every order with care. Here's what you can expect!
Processing Time Since I make everything by hand, please allow 3–5 business days for me to prepare your order before it ships. During busy seasons or sales, it may take a little longer — I'll always do my best to keep you posted.
Domestic Shipping (US) I offer free shipping over 50$ on all US orders! Once your order ships, you'll receive a tracking number by email. Delivery typically takes 3–7 business days depending on your location.
Order Changes and Cancellations
If you need to cancel your order, please contact me at contact@mellysplace.shop as soon as possible with your order number. I can cancel an order only if it has not yet been fulfilled.
Once an order has been fulfilled or shipped, I am unable to cancel it, stop delivery, or redirect it to another address.
International Shipping I ship to many countries worldwide! International orders typically arrive within 2–4 weeks depending on your location and local customs processing. Please note:
- Customers are responsible for any import duties, taxes, or customs fees charged upon delivery.
- I'm not able to control customs delays, but I'll always provide a tracking number so you can follow your package.
Lost or Delayed Packages Once a package is in the hands of the carrier, it's out of my control — but I'll do everything I can to help you track it down. If your package is confirmed lost, reach out to me at contact@mellysplace.shop and we'll figure it out together.
Incorrect Address Please double-check your shipping address before placing your order. I'm not able to redirect packages once they've shipped, and I can't be responsible for orders delivered to an incorrect address provided at checkout.